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Travel Gallery Privacy Policy
Your privacy is very important to us at Travel Gallery. With that in mind, we have established and implemented information handling practices for www.Travel Gallery.com that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This privacy policy ("Policy") describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information. We have prepared a detailed privacy policy because we believe you should know as much as possible about our practices so that you can make an informed decision about the extent of your use of our site.
Simply put:
- we will not collect personally identifiable
information like your name, e-mail and mailing address and telephone
number ("Personal Information") without your knowledge and
permission;
- we will not disclose your Personal Information to
third parties unless you have authorized us to do so;
- we will allow you to view, correct or remove your
Personal Information and other information associated with your
registration as a user of our site; and
- we will take reasonable steps to
protect the security of the Personal Information we collect from you.
The
remainder of this policy describes our information handling practices in detail
and is broken down into 3 parts:
1.
Just visiting
2.
Registering with us
3.
Making bookings
When You Are Just Visiting Us.
You can always visit our site without revealing who you are or providing any Personal Information. When you visit our site we do collect usage information, but it is anonymous and is not linked to you as an individual. We use this data to better understand things like how our site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at our site, the variety of searches of our site's database, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to our site. We use this information to improve our site content and ease of use.
Cookies and Pixel Tags.
We, or a third-party advertiser acting on our behalf, may place a
"cookie" or "pixel tag" on your personal computer when you
come to the site or visit a site on which we advertise. These devices are small
computer files that our computer sends to your computer and that your computer
sends back to us each time you make a request from our site. We use these
devices to collect data to help us personalize and improve your experiences on
our site. The data on your use of our site may be linked to the Personal
Information you have chosen to share with us when you register. Most Internet
browsers automatically accept cookies. However, you can instruct your browser,
by editing its options, to stop accepting cookies or prompt you before
accepting a cookie from the sites you visit. If you decide not to accept our
cookies, your ability to use some features on our site may be impaired.
Third-party Advertisers.
We work with Internet marketing companies to advertise Travel Gallery on the
Internet, and we have third-party advertisers on our site. Third-party
advertisers may use cookies and pixel tags to gather information about the ads
you have seen and the types of things that you appear interested in. We do not
share any Personal Information about you with these advertisers unless you give
us specific permission to do so, separate from any permission you provide
during the registration process. These advertisers may use combined information
about your visits to our site and other sites in order to provide
advertisements about related goods and services that you may be interested in.
This privacy policy does not cover the policies or practices of these
third-party advertisers.
In addition, we use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use pixel tags and cookies provided by our marketing company on this site. The information we collect helps us learn things like what kinds of customers our site attracts, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used.
When You Decide To Register With Us.
Personal Information.
If you decide to register with us, we will collect Personal Information about
you that you voluntarily share with us. We collect Personal Information that is
necessary for us to provide you with the services offered on our site. As
mentioned, this Personal Information includes things like your name, e-mail and
mailing address and telephone number. You will provide an e-mail address and
select a password that will be required to gain access to portions of our site.
Other Information.
You may decide to share other information with us about yourself (for example,
demographic information like your age and gender) and your travel preferences
and experiences (for example, seat selection, participation in
airline/hotel/car-rental loyalty or awards programs and applicable membership
numbers, meal requests and ticketing options). If you share this information
with us, we will use it to automatically record your travel preferences in
reservations you make, tailor your experience at our site to your interests and
make more appropriate travel recommendations to you. You may still use our site
to search for and purchase travel services even if you choose not to share this
type of information with us.
Traveler Profile.
We combine your Personal Information and other information you voluntarily
share with us in what we call your "Traveler Profile". We also add
the data about how you use our site to your Traveler Profile. We may also
collect information about you from outside sources and add it to your Traveler
Profile. We collect and use all of the information in your Traveler Profile to
improve the quality of our service to you and your experience with us. For
example, we may use the combination of information in your Traveler Profile to
(a) personalize the service we provide to you, (b) communicate with you about
changes to your travel plans, service updates and new features or outages on
our site, and (c) allocate the resources of our systems so that your experience
with our site is as efficient as possible.
Opt-out.
As part of the registration process, we give you two important choices
("opt-out") about receiving advertisements, updates and promotions
via e-mail. We hope you will find these items interesting and informative. In
fact, we will use the information you tell us about your travel preferences and
experiences to share customized advertisements, updates and promotions with you
that include our recommendations to you about travel specials. Nonetheless, you
will let us know if you do not want us to use your e-mail addresses to deliver
to you: (1) our weekly deals update highlighting flight specials, promotions,
contests, sweepstakes and other travel opportunities available on our site
and/or sponsored by our travel service providers and advertisers; and/or (2)
our monthly newsletter highlighting flight specials, promotions, contests,
sweepstakes and other travel opportunities available on our site and/or
sponsored by our travel service providers. We use an email delivery and
marketing company to send the emails that you have agreed to receive. Pixel
tags and cookies are used in those email messages and at our website to help us
measure the effectiveness of our advertising and to study how visitors use our
site
Online Surveys and Contests.
We value your comments and opinions. From time to time, we will invite you, as
a registered user of our site, to participate in online surveys, but the choice
will be yours. Each time you purchase, book or reserve travel services or
accommodations through our site our Traveler Advocate will ask for your
feedback on your experience. Your participation in these surveys is on an
anonymous basis, unless we tell you up-front otherwise. We may offer you the
chance to win a variety of travel related prizes by sponsoring contests. You
choose to participate in these contests or not. If you choose to participate in
these contests, you will share certain of your Personal Information with us,
like your full name, e-mail address and mailing address. Participation in these
contests may include participation in an online survey. We will only use your
Personal Information to notify you if you win a contest.
When You Purchase, Book Or Reserve Travel Services or Accommodations Through Our Site.
Payment Information and Travel History.
If you register with us, you will be able to book, reserve or purchase travel
services or accommodations through our site. To do so, you must provide payment
information to us - for example, your credit card specifics like card number,
expiration date, cardholder name and billing address. We will add this payment
information to your Traveler Profile. We will keep a history of all your
reservations, bookings and purchases of travel services and accommodations through
our site in your Traveler Profile, unless you choose to edit your Traveler
Profile as described below in this policy (Changing and Removing Personal
Information and Other Information).
Travel Gallery Care Alerts.
If you book, reserve or purchase travel services through our site, you will
have the option to receive and/or have others receive last minute updates about
your travel arrangements, such as changes in gate assignment or delays in
departure or arrival time. These "Care Alerts" can be selected for
one or all parts of your trip and can be received by you and others of your
choosing by telephone, cell phone, e-mail, pager or other wireless device. If
you decide to direct a Care Alert to someone other than yourself, we will
collect Personal Information about that other person that is necessary to send
the requested Care Alert (e.g., that person's name and phone number or e-mail
address). You will need to make sure that each of the other recipients of a
Care Alert agrees, in advance, that you can disclose their Personal Information
to us for this purpose.
Sharing of Personal Information.
Generally, we only disclose your Personal Information to those travel providers
that you decide to make arrangements with through our site. For example, when
you purchase an airline ticket or reserve a rental car or hotel room, we will
provide the airline, car rental agency or hotel, as the case may be, with the
Personal Information needed to process your transaction. We use our reasonable
efforts to ensure that these travel providers will also protect your Personal
Information. We contract with other companies to perform various functions
necessary to operate our business - for example, to deliver tickets, ship items
and process credit cards. We will share with these other companies only that
Personal Information they require to fulfill your orders. These companies agree
that they will not use or disclose that Personal Information for any other
purpose. Other than as explained in this policy, we will not disclose any Personal
Information we collect from you to others without your permission, except in
certain limited circumstances: (a) to protect the security of our site and our
rights under our Terms and Conditions of Use; (b) to protect ourselves against
liability; (c) in response to legal process, (d) if we believe in good faith
that the law requires it; or (e) in connection with a sale of our business or
company.
Corporate Travel.
If you, or someone acting on your behalf, purchase(s) travel services or
accommodations through our site and (a) you, or someone acting on your behalf,
tell(s) us that your purchase is for corporate travel purposes either by (i) indicating in the booking path that the purchase is for
corporate travel or (ii) indicating that the credit card being used is a
corporate credit card and (b) we have entered into an agreement with your
corporation to provide data on the purchase of travel services or
accommodations by the corporation's personnel, we will provide your corporation
with the Personal Information necessary for the corporation to track your
corporate travel purchased on our site.
Other Travelers.
If you decide to book, reserve or purchase travel services or accommodations
for other travelers using your Traveler Profile, we will collect certain
Personal Information about these other travelers. You will need to make sure
that each of these other travelers agrees, in advance, that you can disclose
their Personal Information to us. We will retain these other travelers'
Personal Information in your Traveler Profile. At any time you can change or
remove some or all of these other travelers' Personal Information that is
stored in your Traveler Profile by sending an email to
webmaster@travelgalleryonline.com.
Additional Products and Services.
We may partner with other companies to offer you additional products or
services. If you sign up for any of these additional products or services, we
will share your name and any other Personal Information that is necessary for
these other companies to provide the products or services you have signed up
for.
Links to Other Sites.
Our site provides links to other sites. When you click on one of these links,
you are leaving our site and entering another site that we do not control and
for which we cannot be responsible. You should carefully review the privacy
statements or policies on any other site that you visit because those privacy
statements or policies will apply to your visit to that site and may be very
different from our policy. In some cases, for example the purchase of travel
insurance, our site will link you directly to our partner's site where you may
be asked to provide Personal Information. This privacy policy will not cover
the use of your Personal Information by these other companies. We encourage you
to read each other company's privacy policy before signing up for any of its
products or services.
Other information
Changing and Removing Personal Information and Other Information.
We are committed to giving you control over your Personal Information. You can
change your password and any of the Personal Information or Other Information
in your Traveler Profile, by sending an email to
webmaster@travelgalleryonline.com. If at any time you want to view the Personal
Information or Other Information in your Traveler Profile, your Personal
Information changes, you want to change the preferences associated with your
account, or would like us to remove some or all of the Personal Information or
Other Information stored in your Traveler Profile, you can correct, update, or
remove the information and preferences you have shared with us by sending and
email to webmaster@ravelgalleryonline.com. If you request that we remove all of
the Personal Information and Other Information stored in your Traveler Profile,
then we will promptly do so. If we remove your Personal Information you will
not be able to use the services available on our site unless you re-register.
Similarly, we will remove all of your travel records within six (6) months
after receiving a request to do so. This six (6) month period is necessary to
ensure that travel arrangements made through our site are properly accounted
for. We may not be able to honor your request to remove your Personal
Information or travel records if we are legally obligated to retain that
information or those records. You will not have the ability to view, change or
remove session data or information that we have gathered from third parties
from your Traveler Profile.
Notification of Changes.
We may change this policy from time to time. If we decide to change this policy
in a material way (for example, a change regarding disclosure of Personal
Information), we will post notice of the change on our site and notify you via
e-mail at the address you have provided to us or pop-up screen at least thirty
(30) days before putting the change into effect. If we decide to change our
policy in a less significant way, we will simply post notice of the change on our
site at least thirty (30) days before putting the change into effect. If any
proposed change is unacceptable to you, you may, as discussed in the section
above (Changing and Removing Personal and Other Information), request that we
remove your Personal Information from our records.
Combined Non-Personal Information.
We may also combine anonymous information supplied by you and other users
during registration on our site with information about your use and others' use
of our site. We will use this combined information to describe our user base,
without reference to any specific individual, to potential partners, investors
and advertisers. We will not share your Personal Information with any other
users of our site, but we may use information we collect about your travel
preferences and experiences to make recommendations to other users of our site.
For example, if we know that you and other users of our site who have traveled
to a particular destination had positive experiences at a hotel in that
destination, we might recommend that hotel to others who will be traveling to
that destination. We may also share aggregated statistical information about
users of our site and our service and product offerings with others, including
our vendors and partners. We will not link this statistical information to any
Personal Information that can identify you as an individual.
How We Protect Your Information.
We are committed to safeguarding your information. For that
reason we employ a staff of security technology professionals and utilize a
full range of the best security technology available. Specifically, your
information is secured from unauthorized access from the Internet through
market leading firewall technology. We also protect the connection between your
computer and our server from eavesdropping through industry-standard encryption
technology known as Secure Socket Layer (SSL). Depending on your browser, this
SSL will have encryption keys of up to 128 bits. To ensure that we fulfill our
commitment to safeguard your information, we continually assess new technology
for protecting your information to make sure that our information handling
practices are in accordance with the highest industry standards and best
practices on the Internet at all times.
Contact Us.
If you have any questions or concerns about this policy or our information
handling practices, you may contact our Chief Privacy Officer at privacy@Travel
Gallery.com. We will attempt to respond to your questions or concerns
within five (5) business days after we receive them. We can also be reached by
regular mail at: Privacy Officer, Travel Gallery,
A Special Note about Children...
Children.
Children - in fact minors (individuals under 18 years of age) - are not
eligible to register for or use the services available on our site. We believe
that parents should play a central role in their child's online activities and
should monitor those activities to ensure that sites visited by their child are
respecting their child's privacy. For additional information on protecting
children's privacy, visit the Federal Trade Commission's "Kid'z Privacy" page at http://www.ftc.gov/bcp/conline/edcams/kidzprivacy/index.html.
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